What Really Works in Quality Management

A Comparison of Approaches

by Prakash Jagat Singh

$8.00

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ConditionGood
ISBN9780733751233
PublisherConsensus Books
Published2003-01-01
GenreBusiness

Description

The analysis on quality management by Sandeep Singh centers on the "Audit versus Reality" gap, arguing that systems built purely for certification often fail to drive genuine operational transformation.