Cover of Total Quality Management

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Total Quality Management

Text, Cases and Readings, Second Edition

by Joel E. Ross

$8.00

Available in store

In stock now - this copy by Joel E. Ross is on our shelves in Wynnum, waiting for you. Come say hello and take it home today - we’re at 1/140 Bay Terrace, Wynnum.

ConditionFair
ISBN1884015085
PublisherCRC Press
Published1995-01-01
GenreBusiness

Description

The bestselling text that swept the country and demonstrated how to develop and apply TQM principles is now fully revised and expanded. It's all here--TQM, benchmarking, productivity, quality and reengineering, the cost of quality, and ISO 9000.